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Make customer service simple
Never worry about missing out on an e-mail from your customer. Manage inbound inquiries, track and respond to customers' requests easily and quickly.
Works with and
All you need to delight customers
Give your customers the quality support they expect from you. Every time.
Private or forum like tickets
Create private or public support tickets and even forum like, giving you the ability to directly engage with your community and allow certain customers to view a specific ticket.
Get tickets from Email
Never worry about missing out on an e-mail from your customer. Each and every email is automatically converted into a ticket that is assigned to a support agent.
E-mail notifications
Each time a ticket is created an automatic notification will be sent to the assigned support agents and to the customer. Even better, you can customize your own personalize notifications.
Multi-language support
Sometimes you need to support a Spanish client. Some other times, you need to help a Chinese user. With jTickets, you can easily translate each views and email notifications into different languages.
Categorization
Every incoming ticket gets automatically prioritized and assigned to the right support moderator. Even better, easily assign a ticket to a qualified support agent to be sure the customer gets the best service.
Customizable Ticket Fields
With customizable ticket fields, jTickets let you give each customer a support experience tailored just for them and gather better information that you need so can resolve tickets fast and efficient.
Test drive the real thing
Our 30 days free trial provides full access to all the features of our Premium plan. Simply upgrade when you're happy with our services. All the work you've done using the Free version is always preserved. In fact, to activate the your plan you simply provide your API key. No reinstallation is needed!
We've got a plan for everyone and every budget
There's no substitute for hands on experience, start with our 30 days free trial plan. Pay only when you're ready and happy with our products and services.
Free
Full Featured Test-drive
Got no money?
We still love you.
- Test-drive All Paid Extensions
- Access to Paid Features
- Joomla or WordPress
- 30 Days Basic Support
- 30 Days Free Upgrade
- From 45% to 60% OFF Web hosting
$0
Club
Enter Joobi Nirvana
The full boat of feature to help you get started.
- 4 Plans Available
- Access to Support
- 18 Joomla Extensions (and counting)
- 14 WordPress Plugins (and counting)
- Unlimited Domain Install
- Lifetime License
- From 45% to 60% OFF Web hosting
Single
Buy Only One Extension!
The perfect remedy for those with smaller budgets.
- Just Buy What You Need
- Access to Support
- Joomla and/or WordPress
- Unlimited Domain Install
- Lifetime License
- From 45% to 60% OFF Web hosting
Things people say about us
We don't just build software, we build friendship and we have friends to prove it.
We've got your back
Our talented team is made up of passionate and innovative international developers, designers and problem-solving rock stars.
Our legendary Support Team is available to help you from 7:00 to 21:00 (GMT), Monday to Friday, excluding holidays. We take pride in providing courteous and responsive support to all customers in a professional manner, ensuring that each individual has an exceptional experience.
But we don’t stop there. As soon as you install the trial version of Joobi products, you’ll have access to a team of knowledgeable support ready to answer with pre-sales questions and guide you to proper setup and configuration, to ensure your software will run smoothly—long-term.
Pre-sale Live Chat
Dedicated Ticket System
Community Forum